Shipping & Returns

Returns

You may return most new, unopened items within 10 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item ordered online, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

If you placed your order via phone, please contact us via phone and/or email caryn.buchanan@colonialchokeandtool.com

 You may also contact us at 251-626-3100 M-F 9:00AM-2:00PM CST

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.  Orders are shipped US Mail or UPS to include Next Day Air, 2nd Day Air or 3rd Day Air if requested for an additional charge. Canada shipments are sent US air mail.

Shipments are FOB Spanish Fort, Alabama. 

Shipping Address: Colonial Choke and Tool, LLC • 11390 Hwy 31 • Unit 4 • Spanish Fort, AL 36527